A great article about Hospital KPI’s
Every hospital wants to improve performance. But the devil is in the details, and if you don’t specify clearly what you want to improve and then measure performance, your dreams will never take wing.
It gives tips to improve your acceptance of BI throught the organisation:
Implementing a BI System is usually driven by top management, who immediately see its tremendous value, but most successful BI implementations have dashboards and reports for managers at all levels.
and loads of Sample KPI’s.
Read the entire blog here: http://www.expresshealthcare.in/200811/it@healthcare02.shtml
A question much asked, can business intelligence really improve healthcare? The author of this US based firm can confirm BI realy does help the overall performance, patient satisfaction and help make better business operational decisions.
For example:
He provided several examples of how Intermountain uses BI to track operational performance in the emergency department, and various aspects of its staffing and clinical programs. Like many emergency departments, Intermountain “EDs” measure door-to-doctor time, in part to determine whether workflow improvements are necessary to reach its goals. The organization is in the enviable position of having a lot of patients coming through its doors, but that also places stress on hospital staff, including one whose door-to-doctor goal is 30 minutes.
The hospital in question hit the goal this year, but not before an intervention that resulted in improvements. “So we track this, and we understand how we can improve operations on a minute-by-minute basis,” Hansmann said.
But on the other hand he keeps reminding us we have a long way to go:
“I think it’s a sad state of affairs that most of our grocery stores know more about us than our healthcare providers do,” Hansmann said.
Read the entire article at wistechnology.com.
While browsing the internet I came across a nice blog (a little outdated perhaps bit still nice) about the top 10 BI applications for healthcare. A nice starter for your organisation.
Read the entire post here: Top 10 BI Apps for Healthcare